Shipping Policy
Processing Time
Orders are processed within 1–3 business days.
Domestic Shipping (Singapore)
Standard shipping within Singapore costs SGD 2.50.
Free shipping within Singapore is automatically applied at checkout for qualifying orders above SGD 20. No discount code is needed.
International Shipping
We ship to the following countries. Rates may change, please check upon check out. The table below provides a rudimentary price range.
| Destination | Rate |
|---|---|
| Malaysia | SGD 5.00 |
| Indonesia | SGD 7.00 |
| South Korea | SGD 7.00 |
| United Kingdom | SGD 10.00 |
| United States | SGD 14.00 (tracked) |
| Australia | SGD 10.00 |
| Canada | SGD 10.00 |
| Japan | SGD 10.00 |
International shipments are currently sent without tracking, unless stated.
Pre-Orders
Pre-order items carry their own product-specific lead times, as stated on their product pages. Please refer to the individual product listing for the applicable lead time before placing your order.
Processing and pre-order lead times are separate from shipping transit time and do not guarantee a delivery date.
Customs, Duties & Taxes
Customers are responsible for any customs duties, import taxes, or fees levied by their country’s authorities. Little Clay Art is not responsible for delays due to customs clearance.
Returns & Refunds
Little Clay Art generally has a non-refundable policy. Please contact us with pictures as soon as you receive the product if there are product defects.
Questions?
For all other questions, please feel free to contact us at littleclayart@gmail.com or contact us via the contact form.