Privacy Policy

Last updated: 7 October 2026

Little Clay Art respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit or make a purchase from our online store at littleclayart.myshopify.com.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Data We Collect

When you visit our website, place an order, subscribe to our mailing list or contact us, we may collect personal information such as:

• Name
• Email address
• Contact number
• Billing address
• Delivery address
• Order and purchase information
• Customisation details provided for an order
• Customer enquiries and feedback
• Information provided when subscribing to our newsletter

We may also automatically collect certain technical information when you browse our website, such as your device type, browser type, IP address, pages visited and information about how you interact with our website.

2. How We Use Your Personal Data

We may collect, use and disclose your personal data for purposes including:

• Processing and fulfilling your orders
• Processing payments
• Arranging delivery of purchased products
• Communicating with you about your orders
• Responding to enquiries and customer service requests
• Processing returns, exchanges and refunds
• Creating customised products according to your requirements
• Sending promotional emails and newsletters where you have consented to receive them
• Improving our products, services and website
• Understanding customer preferences and website usage
• Preventing fraud and protecting website security
• Complying with applicable laws and regulations

We will only collect, use or disclose personal data for purposes that are reasonably appropriate and permitted under applicable Singapore data protection laws.

3. Marketing and Newsletter Communications

If you subscribe to the Little Clay Art mailing list, we may use your email address to send you:

• New product announcements
• Special promotions
• Discounts
• Seasonal collections
• Updates about Little Clay Art

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us.

Unsubscribing from marketing communications will not affect important communications relating to an existing order or transaction.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may be used to:

• Keep the website functioning properly
• Remember your preferences
• Support shopping cart and checkout functions
• Analyse website traffic
• Improve website performance
• Measure the effectiveness of marketing activities

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.

5. Payment Information

Payments made through our website may be processed by Shopify and/or third-party payment providers.

Little Clay Art does not intentionally store your complete credit or debit card details.

Payment providers may collect, process and store payment information according to their own privacy policies and terms.

6. Disclosure of Personal Data

We may share relevant personal data with third parties where necessary to operate our business